Refund & Cancellation Policy

  • Booking advances are generally non-refundable.
  • Cancellation requests made well in advance may be considered at our discretion.
  • Rental bookings may be rescheduled based on availability.
  • Refundable security deposits will be returned after inspection of the rented item.
  • Refunds, where applicable, will be processed within the specified business days after approval.
  • Custom-made garments are not eligible for cancellation, return, or refund once production has begun.

 

Need help?

Contact us at contact@mannequinmagiic.com for questions related to refunds and returns.