Terms & Conditions

Welcome to our website. By accessing or using our services, you agree to the following Terms & Conditions.

Orders & Payments

• All orders are subject to acceptance and availability.
• Advance payment is required to confirm bookings for rentals, custom orders, and selected purchases.
• Full payment must be completed before delivery or collection unless otherwise agreed.

Rental Services

• Designer outfits and mannequins are available for both sale and rental.
• Rental periods begin on the date of delivery or collection and end on the agreed return date.
• A refundable security deposit is required for all rental items. Deposit amounts vary depending on the selected outfit or mannequin.

Returns

• Rental items must be returned on or before the agreed date.
• Late returns may incur additional rental charges.

Damage & Loss

• Customers are responsible for the care of rented items during the rental period.
• Charges may apply for stains, tears, burns, missing accessories, broken parts, unauthorized alterations, or irreparable damage.
• In case of loss or severe damage, the customer may be liable for the replacement cost of the item.

Custom Orders

• Custom-designed garments are created specifically for each client and are non-returnable and non-refundable once production has commenced.

Product Availability

• While we strive to maintain accurate inventory, availability of designs and mannequins is subject to stock.

Right to Refuse Service

• We reserve the right to refuse or cancel any order at our discretion if necessary.

These Terms & Conditions may be updated from time to time without prior notice.

Need help?

Contact us at contact@mannequinmagiic.com for questions related to refunds and returns.